Airport and aviation careers
Aviation Job Roles
Explore 17 aviation and airport career roles — what each one does, the skills that matter, and how to register your interest. From ramp and ground operations to passenger service, cargo, hospitality and security.
17 role guides
Choose a family, then a role
Ground Operations
Ramp Agent · Airport Ground Staff · Ground Handling Executive · Baggage Handler
Passenger Experience
Passenger Service Agent · Check-in Agent · Airport Customer Service Executive · Meet & Assist Executive · Wheelchair / Special Assistance
Airport Hospitality
Lounge Associate · F&B Associate · Airport Hospitality / Guest Services · Cafe Manager · F&B Supervisor · Barista / Coffee Master
Cargo & Logistics
Cargo Executive
Safety & Security
Aviation Security / Screener (AVSEC)
Role family
Ground Operations
- A Ramp Agent works airside on the apron, keeping aircraft turnarounds safe and on time — guiding aircraft, moving baggage and cargo, and coordinating the ground activity that happens under the wing between arrival and departure.
Ramp Agent
- Airport Ground Staff keep the terminal moving — supporting check-in, boarding gates, passenger assistance and general terminal operations so travellers get where they need to be smoothly.
Airport Ground Staff
- A Ground Handling Executive coordinates the services an aircraft needs on the ground — turnaround, ramp activity and baggage — helping the operation run safely and to schedule.
Ground Handling Executive
- A Baggage Handler makes sure bags travel with their passengers — sorting, loading and reconciling baggage safely and accurately so nothing goes astray between check-in and the aircraft hold.
Baggage Handler
Role family
Passenger Experience
- A Passenger Service Agent is the friendly, front-of-house face of the airport — helping travellers through check-in, boarding and the terminal journey, and resolving the questions and hiccups that come up along the way.
Passenger Service Agent
- A Check-in Agent starts the passenger journey — checking travellers in, tagging baggage, issuing boarding passes and getting flights away accurately and on time.
Check-in Agent
- An Airport Customer Service Executive looks after the traveller experience — answering questions, guiding passengers, and turning problems into smooth resolutions across the terminal.
Airport Customer Service Executive
- A Meet & Assist Executive escorts a named passenger through the airport — meeting them at the kerb or the aerobridge and carrying them through check-in, immigration, security and the lounge so the journey has no friction in it at all.
Meet & Assist Executive
- Special handling staff look after the passengers who need more than the standard journey — travellers with reduced mobility, wheelchair users, passengers with visual or hearing impairment, unaccompanied minors and those travelling with medical equipment.
Wheelchair / Special Assistance
Role family
Airport Hospitality
- An Airport Lounge Associate delivers premium hospitality — welcoming guests, serving food and beverages, and creating a calm, polished experience before travellers fly.
Lounge Associate
- An F&B Associate keeps airport dining moving — preparing and serving food and drinks quickly and safely so travellers are well looked after on tight schedules.
F&B Associate
- Airport Hospitality and Guest Services roles make travellers feel looked after — greeting and guiding guests, anticipating needs, and bringing a warm, polished touch to the airport experience.
Airport Hospitality / Guest Services
- A Cafe Manager runs an outlet end to end — the commercial performance, the team, the guest experience and the standards that hold all three together. It is the senior role on the floor: the person the shift, the guest and the brand all answer to.
Cafe Manager
- An F&B or shift supervisor is the person in charge while their shift is running — they open or close the outlet, deploy the team, hold service speed and quality through the peak, and make the call when something goes wrong.
F&B Supervisor
- A barista pulls consistent espresso, textures milk properly and builds a drinks menu to specification — and does it while talking to the guest standing in front of them. The craft is technical and the counter is a stage.
Barista / Coffee Master
Looking for a role near you?
Browse airport jobs city by city, or see the roles that are open right now.