Effective Date: 1 June 2026 · Published by: Elite World Services Limited
01Introduction & Scope
InternAVIA (“Platform,” “we,” “us,” “our”) is operated by Elite World Services Limited (“Company,” “Operator”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website at internavia.ews.aero and related services.
This Privacy Policy applies to:
- Students applying for internships
- Universities partnering with us
- Employers/companies subscribing to our services
- Any visitor to our website
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. We reserve the right to make changes at any time by updating the “Last Updated” date. Continued use after posting constitutes acceptance of any revised policy.
02Information We Collect
2.1 Information Provided Directly by You
Student Registration:
- Full name, email address, phone number
- Date of birth, gender (optional)
- Educational details (university, program, year, CGPA)
- Resume/CV (PDF format)
- Profile photo (professional headshot)
- Skills, certifications, languages
- Preferred internship locations and roles
- Bank account details (for stipend transfer)
- Address and identity proof (for verification)
- Emergency contact information
University Partnership:
- University name and registration details
- Contact person name, email, phone
- MOU documents and agreements
- Student batch data (CSV with student information)
- Tax identification and banking information
- Payment preferences and details
Employer Subscription:
- Company name and registration details
- Contact person information
- Company description and website
- Subscription tier and payment information
- Job postings and requirements
- Hiring preferences and criteria
- Interview feedback and ratings
2.2 Information Collected Automatically
- Device information (device type, OS, browser type)
- IP address and location data
- Pages visited and time spent
- Click patterns and navigation behaviour
- Cookies and similar tracking technologies
- Search queries on the Platform
- Application submissions and timestamps
- Login/logout timestamps
- Error messages and crash data
2.3 Information from Third Parties
- Payment processors (Razorpay) — transaction details
- Email providers — delivery status
- Analytics services — user behaviour data
- Universities — student verification data
- Employers — hiring decisions and feedback
03How We Use Your Information
3.1 Core Platform Functions
- Account creation and management
- Matching students with internship opportunities
- Processing applications and job offers
- Facilitating communication between parties
- Processing payments and issuing invoices
- Generating certificates and documents
- Verifying user identity and credentials
- Providing customer support
3.2 Business Operations
- Improving and optimising the Platform
- Personalising user experience
- Analytics and performance monitoring
- Data aggregation and reporting
- Fraud detection and prevention
- Compliance with legal obligations
- Dispute resolution
- Service delivery and support
3.3 Communications
- Sending transactional emails (confirmations, status updates)
- Sending marketing communications (with opt-out option)
- Notifying about opportunities matching preferences
- Important account or service announcements
- Surveys and feedback requests
3.4 Legal & Safety
- Enforcing our Terms of Service
- Protecting rights, privacy, and safety
- Responding to legal process and government requests
- Investigating and preventing fraud
- Protecting against security threats
04How We Share Your Information
4.1 Information Shared Between Platform Users
Student information shared with Employers: name, email, phone, resume, skills, university, application responses, interview feedback.
Employer information shared with Students: company name, job postings, salary/benefits, website.
University information shared with Students & Employers: name, location, program details, partnership contact.
4.2 Third-Party Service Providers
- Payment processors (Razorpay) — payment details only
- Cloud hosting providers — operational data
- Analytics services — anonymised usage data
- IT support vendors — technical support only
4.3 Legal Requirements & Protection
We may disclose information if required by law or to comply with court orders, protect against fraud, enforce our Terms, protect user safety, or prevent illegal activity.
4.4 Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different Privacy Policy.
4.5 Information Not Shared
05Data Retention
- Active accounts: retained while account is active
- After account deletion: identifiable data deleted within 90 days; anonymised analytics retained indefinitely
- Legal/compliance records: retained as required by law (7 years)
- Payment records: retained for 7 years (tax compliance)
- Communications: retained for 1 year or as required by law
- Application records: retained for duration of internship + 2 years
- AVIA conversations: kept with your account for up to 12 months for quality and safety review, then deleted
You may request deletion of your data subject to legal retention requirements.
06Data Security
6.1 Security Measures
- SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Secure password hashing (bcrypt)
- Multi-factor authentication options
- Regular security audits and penetration testing
- Firewalls and intrusion detection systems
- Automated backup and disaster recovery
- Access controls and role-based permissions
- Employee confidentiality agreements
6.2 Security Limitations
While we implement strong security measures, no system is 100% secure. Use of the Platform is at your own risk. Please protect your account credentials and report any unauthorised access immediately to aviation@ews.aero.
07User Rights & Choices
7.1 Access & Correction
You have the right to access your personal information, request corrections to inaccurate data, and request a copy in portable format. Submit requests to aviation@ews.aero.
7.2 Deletion Rights
You can delete your account yourself at any time: in your dashboard, open Settings (students) or scroll to the end of your dashboard (job seekers) and choose Delete my account. This stops every application and permanently deletes your account, profile, CV, documents and applications straight away. You can also write to aviation@ews.aero from your registered email. Payment records are kept, unlinked from you, only where tax law requires it.
7.3 Opt-Out Options
You can opt out of marketing communications, non-essential cookies, analytics tracking, and promotional notifications. You cannot opt out of transactional communications essential for Platform operation.
7.4 Cookie Control
You can control cookies via your browser settings. Disabling cookies may affect Platform functionality.
08International Data Transfers
InternAVIA operates in India. If you are accessing from outside India, your data will be transferred to and processed in India according to Indian data protection laws. By using the Platform, you consent to this transfer.
09Children's Privacy
InternAVIA does not knowingly collect information from children under 18 years of age without verifiable parental consent. Students must be at least 18 years old, or actively enrolled in a university/college program. If we discover we have collected information from someone under 18 without proper consent, we will delete it immediately. Contact aviation@ews.aero with concerns.
10Compliance with Regulations
10.1 India Data Protection
We comply with applicable Indian data protection laws including the Information Technology Act, 2000 and related rules.
10.2 Payment Security
We comply with PCI DSS (Payment Card Industry Data Security Standard) for payment information handling.
10.3 Grievance Officer
As per IT Rules 2021, our Grievance Officer is:
- Name: Mr. Akash Singh
- Designation: Grievance Officer, Elite World Services Ltd
- Phone: +91-9599993825
- Email: aviation@ews.aero
- Registered office: Elite World Services Limited, Elite Tower, 1st Floor, G-364/B, Raj Nagar-II, Palam Colony, New Delhi 110077, India (CIN U71100DL2020PLC359702)
- Response time: Acknowledgement within 24 hours; resolution within 15 days as per IT Rules 2021
11Third-Party Links
The Platform may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
12Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email notification, prominent notice on the Platform, or by requiring new consent if required by law. Continued use after changes constitutes acceptance.
13Contact Us
- Privacy queries: aviation@ews.aero
- Grievances: aviation@ews.aero
- Security issues: aviation@ews.aero
- Organisation: Elite World Services Limited, India
- Response time: Within 7 business days
14Appendix — Data Processing
Categories of Personal Data Processed
Students: identity (name, email, phone, photo, ID proof), educational (university, program, CGPA, skills), financial (bank account for stipend), behavioural (application history, login activity), preferences (location, role, skills).
Universities: identity (organisation name, contact details), financial (tax ID, bank account), organisational (student batch data), contractual (MOU documents).
Employers: identity (company name, contact details), financial (payment, invoice), operational (job postings, hiring decisions), behavioural (platform usage patterns).
Legal Basis for Processing
- Contractual necessity (user agreement)
- Legal obligation (tax, compliance laws)
- Legitimate business interests (improvement, fraud prevention)
- Explicit consent (marketing, analytics)
- Public interest (grievance handling)