Privacy Policy

Effective Date: 1 June 2026  ·  Published by: Elite World Services Limited

01Introduction & Scope

InternAVIA (“Platform,” “we,” “us,” “our”) is operated by Elite World Services Limited (“Company,” “Operator”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website at internavia.ews.aero and related services.

This Privacy Policy applies to:

• Students applying for internships
• Universities partnering with us
• Employers/companies subscribing to our services
• Any visitor to our website

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. We reserve the right to make changes at any time by updating the “Last Updated” date. Continued use after posting constitutes acceptance of any revised policy.

02Information We Collect

2.1 Information Provided Directly by You

Student Registration:

• Full name, email address, phone number
• Date of birth, gender (optional)
• Educational details (university, program, year, CGPA)
• Resume/CV (PDF format)
• Profile photo (professional headshot)
• Skills, certifications, languages
• Preferred internship locations and roles
• Bank account details (for stipend transfer)
• Address and identity proof (for verification)
• Emergency contact information

University Partnership:

• University name and registration details
• Contact person name, email, phone
• MOU documents and agreements
• Student batch data (CSV with student information)
• Tax identification and banking information
• Payment preferences and details

Employer Subscription:

• Company name and registration details
• Contact person information
• Company description and website
• Subscription tier and payment information
• Job postings and requirements
• Hiring preferences and criteria
• Interview feedback and ratings

2.2 Information Collected Automatically

• Device information (device type, OS, browser type)
• IP address and location data
• Pages visited and time spent
• Click patterns and navigation behaviour
• Cookies and similar tracking technologies
• Search queries on the Platform
• Application submissions and timestamps
• Login/logout timestamps
• Error messages and crash data

2.3 Information from Third Parties

• Payment processors (Razorpay) — transaction details
• Email providers — delivery status
• Analytics services — user behaviour data
• Universities — student verification data
• Employers — hiring decisions and feedback

03How We Use Your Information

3.1 Core Platform Functions

• Account creation and management
• Matching students with internship opportunities
• Processing applications and job offers
• Facilitating communication between parties
• Processing payments and issuing invoices
• Generating certificates and documents
• Verifying user identity and credentials
• Providing customer support

3.2 Business Operations

• Improving and optimising the Platform
• Personalising user experience
• Analytics and performance monitoring
• Data aggregation and reporting
• Fraud detection and prevention
• Compliance with legal obligations
• Dispute resolution
• Service delivery and support

3.3 Communications

• Sending transactional emails (confirmations, status updates)
• Sending marketing communications (with opt-out option)
• Notifying about opportunities matching preferences
• Important account or service announcements
• Surveys and feedback requests

3.4 Legal & Safety

• Enforcing our Terms of Service
• Protecting rights, privacy, and safety
• Responding to legal process and government requests
• Investigating and preventing fraud
• Protecting against security threats

04How We Share Your Information

4.1 Information Shared Between Platform Users

Student information shared with Employers: name, email, phone, resume, skills, university, application responses, interview feedback.

Employer information shared with Students: company name, job postings, salary/benefits, website.

University information shared with Students & Employers: name, location, program details, partnership contact.

4.2 Third-Party Service Providers

• Payment processors (Razorpay) — payment details only
• Cloud hosting providers — operational data
• Analytics services — anonymised usage data
• IT support vendors — technical support only

4.3 Legal Requirements & Protection

We may disclose information if required by law or to comply with court orders, protect against fraud, enforce our Terms, protect user safety, or prevent illegal activity.

4.4 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different Privacy Policy.

4.5 Information Not Shared

05Data Retention

• Active accounts: retained while account is active
• After account deletion: identifiable data deleted within 90 days; anonymised analytics retained indefinitely
• Legal/compliance records: retained as required by law (7 years)
• Payment records: retained for 7 years (tax compliance)
• Communications: retained for 1 year or as required by law
• Application records: retained for duration of internship + 2 years

You may request deletion of your data subject to legal retention requirements.

06Data Security

6.1 Security Measures

• SSL/TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Secure password hashing (bcrypt)
• Multi-factor authentication options
• Regular security audits and penetration testing
• Firewalls and intrusion detection systems
• Automated backup and disaster recovery
• Access controls and role-based permissions
• Employee confidentiality agreements

6.2 Security Limitations

While we implement strong security measures, no system is 100% secure. Use of the Platform is at your own risk. Please protect your account credentials and report any unauthorised access immediately to security@internavia.ews.aero.

07User Rights & Choices

7.1 Access & Correction

You have the right to access your personal information, request corrections to inaccurate data, and request a copy in portable format. Submit requests to privacy@internavia.ews.aero.

7.2 Deletion Rights

You can request deletion of your account and data, subject to active internship contracts, legal retention requirements, and ongoing disputes.

7.3 Opt-Out Options

You can opt out of marketing communications, non-essential cookies, analytics tracking, and promotional notifications. You cannot opt out of transactional communications essential for Platform operation.

7.4 Cookie Control

You can control cookies via your browser settings. Disabling cookies may affect Platform functionality.

08International Data Transfers

InternAVIA operates in India. If you are accessing from outside India, your data will be transferred to and processed in India according to Indian data protection laws. By using the Platform, you consent to this transfer.

09Children's Privacy

InternAVIA does not knowingly collect information from children under 18 years of age without verifiable parental consent. Students must be at least 18 years old, or actively enrolled in a university/college program. If we discover we have collected information from someone under 18 without proper consent, we will delete it immediately. Contact privacy@internavia.ews.aero with concerns.

10Compliance with Regulations

10.1 India Data Protection

We comply with applicable Indian data protection laws including the Information Technology Act, 2000 and related rules.

10.2 Payment Security

We comply with PCI DSS (Payment Card Industry Data Security Standard) for payment information handling.

10.3 Grievance Officer

As per IT Rules 2021, our Grievance Officer is:

• Email: grievance@internavia.ews.aero
• Organisation: Elite World Services Limited, India
• Response time: Within 24 hours of grievance submission

11Third-Party Links

The Platform may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

12Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email notification, prominent notice on the Platform, or by requiring new consent if required by law. Continued use after changes constitutes acceptance.

13Contact Us

• Privacy queries: privacy@internavia.ews.aero
• Grievances: grievance@internavia.ews.aero
• Security issues: security@internavia.ews.aero
• Organisation: Elite World Services Limited, India
• Response time: Within 7 business days

14Appendix — Data Processing

Categories of Personal Data Processed

Students: identity (name, email, phone, photo, ID proof), educational (university, program, CGPA, skills), financial (bank account for stipend), behavioural (application history, login activity), preferences (location, role, skills).

Universities: identity (organisation name, contact details), financial (tax ID, bank account), organisational (student batch data), contractual (MOU documents).

Employers: identity (company name, contact details), financial (payment, invoice), operational (job postings, hiring decisions), behavioural (platform usage patterns).

Legal Basis for Processing

• Contractual necessity (user agreement)
• Legal obligation (tax, compliance laws)
• Legitimate business interests (improvement, fraud prevention)
• Explicit consent (marketing, analytics)
• Public interest (grievance handling)