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Online courses about how aviation and airports work. Compare level, time, language and price here; each course page shows the full syllabus and what the certificate confirms.

Aviation Foundations: free, beginner level, about 6 hours
A student working on a laptop at a window table, with an aircraft parked on the apron outsideFree · Open now

Boarding pass

Aviation Foundations

Gates
M1 to M6
Lessons
18
Time
About 6 h

On the board today

Courses

3 courses available

Topic
Price
  • Fare
    Free
    Level
    Beginner
    Open now

    Aviation basics

    • English

    Aviation Foundations

    How airports and airlines work, from the terminal to the turnaround: the organisations involved, the passenger journey, the jobs people do, and the communication and safety habits every team relies on.

    • About 6 hours
    • 18 lessons
    • 6 modules
    What is inside
    1. M1Welcome to Aviation — 3 lessons and a practice quiz
    2. M2Understand an Airport — 3 lessons and a practice quiz
    3. M3Follow the Passenger Journey — 3 lessons and a practice quiz
    4. M4Discover Aviation Careers — 3 lessons and a practice quiz
    5. M5Communicate Professionally — 3 lessons and a practice quiz
    6. M6Safety Mindset and Your Next Step — 3 lessons and a practice quiz
    Certificate of completion
  • Fare
    ₹299
    Level
    Beginner
    Open now

    Passenger Services

    • English

    Passenger Services Essentials

    Build your understanding of airport check-in, baggage, boarding and passenger assistance — with practical scenarios and interview preparation.

    • About 10 hours
    • 27 lessons
    • 8 modules
    What is inside
    1. M1The passenger services role — 5 lessons and a practice quiz
    2. M2Check-in and travel documents — 3 lessons, 1 workplace scenario and a practice quiz
    3. M3Baggage rules and handling — 3 lessons, 1 workplace scenario and a practice quiz
    4. M4Boarding and the gate — 4 lessons, 1 workplace scenario and a practice quiz
    5. M5Passengers who need assistance — 3 lessons, 1 workplace scenario and a practice quiz
    6. M6When flights go wrong: delays, cancellations and denied boarding — 3 lessons, 1 workplace scenario and a practice quiz
    7. M7Service language and difficult conversations — 3 lessons, 1 workplace scenario and a practice quiz
    8. M8Interview preparation and next steps — 3 lessons and a practice quiz
    Certificate of completion
  • Fare
    ₹299
    Level
    Beginner
    Open now

    Passenger Services

    • English

    Airport Meet & Assist Essentials

    Beginner training with examples from Indian airports.

    Learn how airport meet-and-assist staff welcome passengers and guide them through departures, arrivals and connections. Practise clear communication, passenger care and professional handovers through illustrated lessons and realistic scenarios.

    Start with 5 free lessons. Purchase access to continue with the remaining 16 lessons and 4 workplace scenarios.

    • About 5 hours
    • 21 lessons
    • 5 modules
    What is inside
    1. M1India’s airport experience — 5 lessons and a practice quiz
    2. M2Preparation and the first greeting — 4 lessons, 1 workplace scenario and a practice quiz
    3. M3The departure journey — 4 lessons, 1 workplace scenario and a practice quiz
    4. M4Arrivals and connections — 4 lessons, 1 workplace scenario and a practice quiz
    5. M5Care and career readiness — 4 lessons, 1 workplace scenario and a practice quiz
    Certificate of completion

Free or paid?

Start free. Go deeper when a role interests you.

Both kinds of course are complete in themselves. Choose by what you need to know next, not by price.

The free course

Aviation Foundations gives you the whole picture: who does what in aviation, how an airport is laid out, the passenger journey, the main groups of jobs and the safety habits every team expects.

  • For anyone deciding whether aviation is for them.
  • 18 lessons, about 6 hours, with a final assessment.
  • The lessons, the assessment and the certificate are all free.
Explore the free course

Paid courses

A paid course takes one area of work and goes through it step by step, with its own exercises and its own final assessment. Each course page lists exactly what is inside.

  • For someone preparing for a particular kind of entry-level role.
  • Each course page shows the full syllabus, the price and the refund terms before you pay.
  • Where a course has a free sample lesson, you can read it before you decide.
View paid courses

Neither kind is a licence or a regulated qualification, and no course promises a job or an interview. How to choose between a free and a paid course

Free or paid, side by side

What a paid course adds to the free one

The free course explains the whole airport. A paid course goes into one kind of work, with workplace scenarios where you decide what to do and get the course’s feedback. The same facts for each, read from the course itself.

Free course

Aviation Foundations

Who it is for
Anyone deciding whether aviation is for them. No experience needed.
You will
Explain who does what in aviation: airlines, airports, regulators and the companies that support them; Find your way around a terminal and tell landside from airside; Describe a passenger’s journey from check-in to baggage collection, and where help is available.
Lessons
6 modules, 18 lessons; a practice quiz after each module
Practice
Check questions and a short written activity in every lesson. No workplace scenarios.
Study time
About 6 hours
Assessment
24 questions, 40 minutes, 18 to pass, 3 attempts. Marked automatically.
Certificate
Certificate of completion
Access
30 days
Price
Free

Paid course

Passenger Services Essentials

Who it is for
Anyone preparing for an entry-level passenger services or airport customer service role, in any country. No aviation experience is needed.
You will
Understand check-in, travel documents, baggage and boarding; Know how passengers who need assistance are supported; Know how to respond to delays and difficult conversations, and when to call a supervisor.
Lessons
8 modules, 27 lessons and 6 workplace scenarios
Practice
6 workplace scenarios, a written activity in every lesson and a practice quiz in every module. All exercises are simulated; there is no work at an airport.
Study time
About 10 hours
Assessment
A final assessment on the course, marked automatically, then the certificate. The course page gives the questions, time and pass mark.
Certificate
Certificate of completion
Access
365 days
Price
₹299, GST included

Paid course

Airport Meet & Assist Essentials

Who it is for
Anyone preparing for a first role in airport meet and assist, guest services, an airport lounge or passenger services. The examples are from Indian airports. No aviation experience is needed.
You will
Understand who does what in an airport terminal, and where meet-and-assist staff fit; Know how to prepare for a passenger, greet them and stay within the limits of the role; Know the steps of a departure, an arrival and a connection, and how each handover is completed.
Lessons
5 modules, 21 lessons and 4 workplace scenarios. Start with 5 free lessons. Purchase access to continue with the remaining 16 lessons and 4 workplace scenarios.
Practice
4 workplace scenarios, a written activity in every lesson and a practice quiz in every stage. All exercises are simulated; there is no work at an airport. 25 lessons and scenarios in all.
Study time
About 5 hours
Assessment
A final assessment on the course, marked automatically, then the certificate. The course page gives the questions, time and pass mark.
Certificate
Certificate of completion
Access
365 days
Price
₹299, GST included
  • No course includes live airport access, an airline’s own system, or an employer’s training.
  • Every assessment is marked automatically; written activities come with guidance to compare against, not a person’s review.
  • A certificate of completion is not a licence or a regulated qualification, and no course promises a job, an internship or an interview.

Before you choose

From the board to your certificate, in four stops

  1. Choose

    Compare before you enrol

    Every pass on the board shows the level, study time, language, format and price. The course page adds the full syllabus.

    Back to the board
  2. Enrol

    Free · about 6 hours

    New to aviation? Start with the free foundations course. It assumes no knowledge.

    View the free course
  3. Study

    18 lessons · 6 practice quizzes

    How do courses work? Self-paced lessons, practice quizzes, a final assessment and a certificate of completion.

    How learning works
  4. Certificate

    24 questions · 40 minutes

    What is the certificate worth? It confirms you completed a course. It is not a licence or regulated qualification.

    About certificates

Who is behind these courses

An aviation company that teaches, not a course company

InternAVIA is part of Elite World Services Limited. We have worked at airports since 2012: meeting, assisting and escorting passengers, every day of the year and around the clock. These courses teach the work our own teams do.

In aviation since
2012
Airports in India in our network
67
Airports outside India
17
Passengers assisted
100,000+

From a partnership to a public company

  1. 2012

    Started at the airport

    The business began as a partnership, assisting passengers at airports.

  2. 2016

    Private limited company

    The business grew into a private limited company.

  3. 2020

    Elite World Services

    Elite World Services Private Limited was incorporated.

  4. 2026

    Public limited company

    It became a public limited company: Elite World Services Limited.

What that means for you

  • The subjects are our daily work: passenger services, meet and assist, airport operations.
  • You learn the words and the order of work used on an airport floor, not only definitions.
  • We say plainly what a course is not: it is not a licence, and it does not promise a job.

Straight talk

Not a licence. A real head start.

InternAVIA courses, free or paid, are not affiliated with or approved by any aviation regulator, and we will never tell you otherwise. What they give you is what a fresher usually lacks: aviation knowledge you can show.

What a course is not

  • Not a licence, a rating or a regulated qualification.
  • Not affiliated with, approved or endorsed by any regulatory body, airline or university.
  • Not a promise of a job, an internship or an interview.
  • Real aviation knowledge

    How airports and airlines actually work, from the terminal to the turnaround. The thing most freshers cannot yet explain.

  • The language of the job

    The roles, words and procedures that come up when you apply and when you are interviewed.

  • A certificate on your CV

    A certificate of completion with a number anyone can check. Add it to your CV and your profile.

  • Confidence as a fresher

    Apply for entry-level aviation roles knowing what the work involves and what will be asked of you.

Getting the job comes down to your own skill and effort. The course makes sure you walk in with something real to show.

Start with the free course